General terms

Welcome to These terms constitute a legally binding agreement between you and E-commerce Australia Inc. (herein referred to as “we” and/or “our” and/or “”) the owner and operator of “website”. By using “our” website and/or our online software as a service platform and delivery service you are agreeing to be legally bound by these terms and conditions and to comply with all applicable laws and regulations as they may change time to time. Our services offering can be viewed on our website PURE N SAFE. The current version of the terms and the privacy policy shall be as indicated at the bottom of those documents. Please read them carefully.


In order to place an order through this website, you must register for an account. When registering for an account, you agree to provide current and accurate information. It’s your responsibility to promptly update such information as necessary. You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality of any passwords or other account identifiers that you choose or that are otherwise assigned to you as a result of any registration or purchase made through the website; and (c) all activities that occur under such password(s) or account(s). Further, you agree to notify us of any unauthorized use of your password or account of which you are or become aware of. shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section, or for any delay in shutting down your account after you have reported a breach of security to us. Upon establishing a user account with us, we hereby grant you a worldwide, non- transferable, non-exclusive license to access the service in accordance with these terms but reserve the right to revoke said license and your access to our website and service without cause or justification.

Electronic communication

By using or when you send us emails, message and / or chat with us on social media example Facebook or text us you consent to receive information from us electronically. You consent that all agreements, notices, disclosures and other communications that we provide to you electronically will satisfy any legal requirements that such communications be in writing.

Placing an order and payment

All dollar amounts on the website are in Australian dollars. reserves the right to require a minimum order value before an order may be submitted through the website. We may at any time, in our sole discretion, waive in minimum order requirements.

You may only place an order through the website if you are over the age of legal majority in the province/territory where you reside.

By completing the checkout and submitting an order through, you are agreeing to pay, in full, the prices of the final selection of items included in your order and all applicable taxes & any delivery fees ( if applicable), either by credit card or other permitted payment method.

In order to complete an order, you may be required to provide certain additional information that is required to process your order. If you do not complete or improperly complete your order, it may not be accepted or acknowledged. We reserve the right to change the permitted methods of payment at any time.

During the authorization process when you submit your order, all payment methods must be valid, authentic and you must be authorized to use them. If a charge is not authorized or accepted, we reserve the right to cancel your order without notice and with no further obligation or liability to you.

Pricing and availability

The prices shown on the website at the time of ordering are shown in Australian dollars. Prices may differ can be higher or lower when you actually place the order vs. When you place the item in the cart. Placing the item in the cart doesn’t reserve the price shown at that time. Any applicable taxes will be calculated and displayed when completing checkout and prior to submission of your order. All taxes displayed are estimates and the final tax amount will be confirmed based on your final order total. Although we make our best effort to ensure pricing is accurately reflected for each item on our website, because our website contains a large number of items, it is always possible that some of the products listed on our website may be mispriced. In those circumstances, we reserve the right to apply the correct current price to the item at checkout. If you are not satisfied with the current price, you have the right to remove the product from your order. We make it our goal to fulfill your order 100%, however, the product you ordered maybe unavailable due to market conditions, perishability or conditions beyond our control. We may contact you via your preferred communication to suggest a similar product or substitute- it’s your discretion to accept or reject our suggested substitution. We are not liable if we are unable to provide you with 100% of your products ordered. We reserve the right to limit the quantity of a particular product you order as well as limit your order.

Product information

The product information provided on is general in nature and does not constitute professional or medical advice. We always suggest that you consult a certified medical or health professional about the information you find on our website or any material we provide prior to purchasing any product. We have made every effort to display the Colors of our products that appear on the website as accurately as possible. However, as the actual Colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.


We may make various promotions / offers from time to time (whether real-money bonuses or some other form of incentive), prize draws, competitions, contests or other form of promotion, or a combination of any of these. For any of our coupons/ offers/ promotions, in the event we have inadvertently made a typographical error, we reserve the right to suspend redemption or terminate the offer. The promotions and offers may be have additional terms and conditions in addition to these terms and conditions. The particular form of promotion will be described, and full details set, in communications (such as e-mails, letters). We issue to tell you about each promotion (via promotion communication) and/or on the individual web landing page for relevant promotion.


It is your responsibility to ensure that someone over the age of 18 years is available to receive your order at the delivery address at your selected time of delivery. We will attempt to re-deliver your order one additional time either same day or next day. If no one is available to receive your order after two attempts, you agree that you will forfeit such order and will not be entitled to receive any refunds, credits or replacement of your order.

If your delivery will be delayed due to hazardous driving conditions, we will call or email you as soon as possible on that day to let you know. The safety of our delivery personnel and the public is important to us – we may call to re-schedule to next day if such hazardous conditions exist on your scheduled delivery day.

We reserve the right to update or change our service delivery areas and related delivery fees without notice at any time. Please refer to delivery section on our website & associated estimated delivery fees when you place the order.

Returns and refunds

We would like to ensure that you are completely satisfied with your order. Our delivery personnel will review your order with you to make sure everything you ordered is perfect on arrival. For any reason you find that you have mistakenly ordered a wrong product, or you are not satisfied with an item, inform the delivery personnel at the time of receiving your order and they’ll take the item back and arrange for a credit for the item to your account.

Site links has not reviewed any or all of the sites that may be linked to this website and is not responsible for any sites linked to this website. By linking to a site or permitting a link to this website, we do not endorse, and we do not represent or warrant the accuracy of the contents or the operator of the linked site.

Copyright or our third-party licensors or manufacturers own the copyright to all material on and from this website. and its suppliers and licensors expressly reserve all intellectual property rights in all contents, products, processes, technology, tools and other materials that appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of or any third party’s intellectual property rights.