FAQs

Q?

How often should I change my cartridges?

A.

In order for our filters to perform as represented and to provide the best quality water possible, it is essential that filters be replaced periodically. We recommend replacing your filter cartridge when capacity is reached or at least once a year. The frequency of filter changes depends upon your water quality and your water usage. For example, if there is a lot of sediment and/or particles in your water, then you will have to change your filters more frequently than someone does with little to no sediment. Be sure to replace your filters whenever you notice a decline in the performance, whether it is a drop in flow rate and/or pressure or an unusual taste in the water.

Q?

Which type of water treatment product should I purchase?

A.

First know what is in your water that you want to remove – specific contaminants. This is accomplished through a water analysis. Next investigate what type of systems are available that address your specific needs. And by all means you can contact us before you buy, we can advice you on the best suited system or product.

Q?

My water taste bad? What may be the cause and can it be corrected?

A.

If you want to just treat the drinking and cooking water at your sink POU (point of use), you have several good options. A reverse osmosis system can greatly improve the taste and the quality of your water. If the offensive taste is clearly chlorine then a good carbon filtration unit can be used.

Q?

What is a reverse osmosis system ?

A.

Reverse osmosis systems produce pure water by forcing untreated water or tap water through a semi permeable membrane. The membrane lets only water molecules pass through directing it to the units storage tank,, the impurities that are separated from the water molecules are forced down the drain. The system consists of both pre and post filters which add additional contaminant removal.

Q?

Am i drinking enough water?

A.

Drinking plenty of water is crucial for good health. Yet research has shown many of us may be dehydrated, with only one in ten of the population consuming the recommended amount. We can go for weeks without food - but without water we would die within a few days.
Water makes up two thirds of the body by volume. It forms a major part of our blood, helps to lubricate our joints and eyes, and is essential to the chemical processes that take place within our cells.
Drinking water not only quenches our thirst - it is essential for many vital bodily functions. These include transporting food through the digestive tract, flushing out waste and toxins, maintaining fluid balance and regulating body temperature. Not least, it keeps skin fresh, smooth and hydrated.
How much water you should drink depends on many factors, such as how tall
you are and how much you weigh. Eight glasses (8 ounces each) is a good rule of thumb for most people.

Q?

Why do i need a water filter?

A.

Tap water, whilst safe, may contain substances, which affect its taste and appearance. Water filter uses replaceable cartridges that reduce these substances, thereby improving the taste and appearance of tap water for drinking and food preparation.
Filtered water will provide you and your family with clean, clear, and fresh tasting drinking water:

Makes great tasting cold drinks, coffee and tea
May improve the colour and texture of food cooked with water
Protects your domestic appliances against limescale build up
Costs much less than bottled water
Is a favourite with family pets who can be sensitive to chlorine in tap water
Helps cut flowers to last longer and household plants thrive

Impurities that affect your tap water's taste, odour, and colour include:

Chlorine: Many water suppliers use chlorine as a safe disinfectant. It has a bad taste and odour.
Sediment: This is inorganic matter or natural vegetation. Sediment can cause build up in household pipes and bad tastes and odours.
Water Hardness: Hard water contains dissolved minerals such as magnesium and calcium. These 2 elements in time cause limescale build up in kettles and hot water appliances. It also creates bad taste and the unsightly scum on tea and coffee.

Q?

Is filtered water same as distilled water?

A.

Water filters removes substances from tap water which can affect the taste and appearance, it is therefore only partially de-mineralised. Distilled water is totally de-mineralised and therefore filtered water cannot be used where distilled water is required, e.g. car batteries.